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International Freight Tips

All our PowerSpout products are designed to fit in a DHL carton so that we can express freight them to any location worldwide in a matter of days.

DHL limits cartons to 30kg as this is what a human is allowed to lift without the aid of a pallet and forklift. Because of this the cost of freight beyond 30kg becomes prohibitive. DHL express freight for small items is costly, but for 30 kg cartons (29kg net weight) it is reasonable. For small orders the freight/handling charge may be greater than the value of the goods you wish to purchase, this is unfortunate and we cannot resolve this issue. We recommend purchasing spare parts with your initial order to save on freight costs in the future.

If you would like to receive free shipping then please make an inquiry through one of our dealers. Our dealers have a wealth of knowledge and experience and may be able to offer you free shipping. You can find a dealer here.

We recommend purchasing freight insurance for purchases over $250 NZD.

You can read our freight terms & conditions here.